MTN Call Assist is a cloud based IVR solution, a value-added service, that allows companies to automatically configure the management of incoming calls and to direct the caller to the relevant department according to their needs.

This service is available for Business customers.

Please contact your MTN Business Account Executive if you are an existing client. Otherwise click on "Contact Us" below and sign up for this service.

  • Mobile application installed on a mobile phone
  • PC phone software (Softphone) installed on a computer
  • Standardized SIP IP Phone
  • Newcomer: SME / SMI, Professions, Auto-Entrepreneurs
  • Infoline: Business, Corporate, Embassy, ​​NGOs, Communities
  • Infoline – Event: Companies and organizers of occasional events and festivities
  • Call Center: Call Center, Customer Telephone Support